Graduate Student Assistant – Customer Service

• Department: College of Arts and Sciences (CCAS)
• Location: Offices of 215, N. 3rd Street, Room 111
• Position Type: Part-Time / up to 20 hours per week
• Start Date: January 5, 2026
• Compensation: $15.49/hr

Position Summary:

The College of Arts and Sciences (CCAS) seeks a highly motivated and customer-focused Graduate Assistant to provide essential support in our office. This position is an excellent opportunity for graduate students to gain experience in higher education administration while enhancing their customer service, communication, and organizational skills.

Key Responsibilities:

• Greet visitors and assist them with their needs in a friendly and professional manner.
• Determine the nature of visitors’ appointments and guide them accordingly.
• Screen in-person and telephone appointments for current students, re-enrolling students, school-to-school transfers, and students from other units interested in CCAS majors.
• Schedule appointments using the Navigate scheduling system.
• Send surveys to students who have appointments and provide reminders for upcoming appointments.
• Provide coverage for the administrative assistant during vacations or absences, ensuring smooth office operations.
• Direct students visiting the CCAS office to the appropriate department or office based on their needs.

Qualifications:

• Currently enrolled in a graduate program at Rutgers Camden
• Excellent customer service skills with the ability to interact professionally and empathetically with students, faculty, and staff.
• Strong organizational and time management skills, with the ability to handle multiple tasks simultaneously.
• Experience using scheduling software (e.g., Navigate) is a plus.
• Ability to maintain a positive and welcoming environment in a busy office setting.
• Strong communication skills, both written and verbal.
• Dependable, responsible, and able to work independently and as part of a team.

Preferred Skills:

• Prior experience in an administrative support role.
• Knowledge of CCAS programs and services is a plus.

Application Instructions:

If interested, please submit your forms on Handshake https://rutgers-camden.joinhandshake.com/jobs/10220462 by December 1, 2025.

The Graduate School – Federal Work Study Office Assistant Positions

The Graduate School is seeking Federal Work Study students as office assistants to conduct a variety of office-related tasks.

Responsibilities:

• Greets visitors
• Provide administrative support, including correspondence, email, document prep, recordkeeping, databases, reports, and related clerical tasks
• Assist with creating/maintaining calendars/meeting schedules
• Coordinate logistics for event planning (room reservations, food)
• Provide support for and participate in outreach events, including tabling
• Assist with publicity and marketing efforts
• Other duties as assigned

Preferred availability on weekdays, including some nights.

Applicants who are current graduate students are preferred. Applicants must be work study eligible.

If you are interested in a Federal Work Study Administrative Assistant position working for the Graduate School-Camden, please send an email to grad.school@camden.rutgers.edu and include your letter of interest and resume. Please make the subject of your email the position title (Graduate School Administrative Assistant Work Study). In the event that all available Federal Work Study positions are filled, you will be notified. Thank you in advance for your interest.